Contact Us
A real person reads every message.
Customer support
Email support@dcyphr.us and we will reply within one business day, Monday to Friday.
To help us answer on the first reply, include your order number and, for anything to do with a fault or a wrong item, a photograph.
Phone: +91 98185 00956. Email reaches us fastest, but the line is open during support hours.
Who to email
- Generalinfo@dcyphr.us
- Wholesaleretail@dcyphr.us
- Pressmedia@dcyphr.us
- Careerscareers@dcyphr.us
- Supportsupport@dcyphr.us
Send us a message
What to contact us about
- Returns and exchanges — we send you a free prepaid label. See the Return & Refund Policy.
- Where is my order — have your order number ready. See the Shipping Policy.
- Sizing — tell us your usual size and the style you are looking at and we will advise. See the Size Guide.
- Something is wrong with my item — send a photo and we will replace or refund it.
Please never send card numbers, full bank details or passwords by email. We will never ask you for them.
Support hours
Monday to Friday, 9:00am – 6:00pm Central Time. Messages sent outside these hours are answered on the next business day.
Business details
Sold and fulfilled in the United States by
ESPINOZA TECHNOLOGIES LLC
3200 Washington Street, Madisonville, KY 42431, United States
Head office
DCYPHR LIFESTYLE DESIGNS PVT LTD
Mohan Cooperative Industrial Estate, Badarpur, B/F-4, Mezzanine Floor
New Delhi, Delhi 110044
India
We trade online only and do not operate a retail store, so please do not visit either address in person. Returns must go to the address printed on the prepaid label we send you — not to the addresses above.